Temple Inc in Maiden, NC

Reviews about Temple Inc

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  April 30, 2019, by Personal Email
  Very unhappy with our sectional. The store we purchased this custom piece from assured us wholeheartedly that Temple stands behind their product, and if we had ANY dissatisfaction at all, they would make it right, whatever it took. The sectional we had before (different brand/store) had lots of pilling, and I wanted to make absolutely sure that this didn't happen with the new one. We were assisted through the fabric choice experience and were verbally guaranteed that this would not pill, and that if it EVER did, we would have it replaced. Well, less than one year in, with just my husband and myself living in this house, the cushions are all covered with uncomfortable and unsightly pilling. Asked the store about it, then came back with the response from Temple that "no one else has complained about this fabric pilling" so basically, too bad folks. Even the store salesperson was shocked and embarrassed, and felt bad for us. I know Temple isn't a super high end brand, but considering we did pay well over $4,000 for this sectional, it really stinks that now, just 14 months later, it's really looking rough. So dissatisfied, so disappointed.